Terms & Conditions

Welcome to our restaurant and online ordering platform. By accessing our website, placing an order, booking a table, or using any of our services, you agree to the following terms and conditions designed to ensure a fair and seamless experience for all guests.

1. Definitions
“Company” refers to our restaurant, dining services, and online food ordering platform.
“Customer” refers to any individual placing an order, making a reservation, or using our services.
“Order” refers to food, beverages, or services purchased through dine-in, takeaway, or online platforms.

2. Service Hours
Our service hours may vary based on location, operational schedules, and holidays. Online ordering, reservations, and special events may have separate timings, which will be communicated on our website or booking platforms.

3. Pricing & Menu Changes
Menu items, availability, portion sizes, and prices are subject to change without prior notice. Final charges may differ based on taxes, packaging, delivery fees, or customization requests.

4. Orders & Payments
Orders are confirmed only after successful payment or acknowledgment from the restaurant. For dine-in, payment must be completed before or immediately after service. The Company reserves the right to deny service for incomplete or invalid payments.

5. Customer Responsibilities
Customers must provide correct contact details, delivery address, reservation information, and allergy or dietary restrictions in advance. Failure to provide accurate details may result in delays, order issues, or denied service.

6. Food Safety & Liability
We prepare food following hygiene and safety standards. However, we are not liable for adverse reactions caused by allergies, improper storage after delivery, or consumption beyond recommended time. Customers are responsible for informing staff of any allergies or dietary restrictions before ordering.

7. Cancellations & Refunds
Orders may be cancelled before preparation begins, subject to confirmation from our team. Once preparation starts, cancellations may not be eligible for a refund. Refund eligibility depends on order status, preparation stage, and service type.

8. Damage, Issues & Claims
Concerns regarding an order must be reported immediately upon delivery or during dining. Complaints made excessively late may not qualify for compensation. We are not responsible for issues caused by third-party delivery partners unless coordinated directly through us.

9. Force Majeure
We are not liable for delays or service failures caused by events beyond our control, including natural disasters, strikes, supply shortages, or government restrictions.

10. Reservation Policies
Table reservations may require advance confirmation. Late arrivals, no-shows, or changes in guest count may result in cancellation or altered seating availability.

11. Amendments to Terms
We may update or revise these terms at any time without prior notice. Continued use of the website or services implies acceptance of the latest version.

12. Contact for Support
For questions, complaints, or support related to orders, reservations, or services, contact us at:
info@starzcomactivatenow.info